PROMOTING PATIENT ADHERENCE AS A TOP PRIORITY

Serving Providers and their Patients.

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PROVIDER PORTAL

Adherence services that deliver better outcomes

Our adherence services are designed to keep patients on track with their treatment plans. By offering personalized reminders, medication tracking, and close communication with healthcare providers, we ensure patients stay consistent with their therapies, leading to improved health outcomes.

When you prescribe one of today’s specialty drugs, you know it can improves your patients’ health only if taken on time and correctly. That is where FountainRx comes in.
About our approach to adherence:

  • We maintain a state-of-the-art adherence program that rivals that of the largest national pharmacies.
  • It is based on advanced software that automates set schedules for patient outreach, refills and deliveries of medication, all based on the patient’s unique therapy and needs.
  • It also allows our team to proactively follow up with your staff members before issues with adherence (or lack of) lead to poor health outcomes.

Secure text messaging, tracking, and reporting

We offer HIPAA-secure text messaging for reminders and updates, ensuring patients stay on track with their medication schedules. Our system also tracks adherence rates and monitors prior authorizations, helping to prevent lapses in treatment.

FountainRx maintains HIPAA-secure text messaging services to which patients can opt in. As a part of this valuable service:

  • We maintain an easy, open line of communication with patients, reminding them when it is time for refills and ensuring that these important medications reach their hands at the right time.
  • We monitor prior authorization expiration dates in order to eliminate lapses in coverage for patients that can lead to issues with adherence.
  • Our system allows us to track adherence rates for each individual, so you can see the results of these efforts firsthand.
LET'S DISCUSS YOUR SUCCESS

FOUNTAINRX PERFORMANCE

I don't do a lot of reviews, but when people are this nice, I just have to. Everyone I've spoken to has been super nice, always in a great mood, and just a real pleasure to deal with - smiling with their voices.
- Gina C.
Very friendly and helpful staff on the phone. Got my prescription when I expected and the detailed instructions were very easy to understand.
- Cindy S.
FRIENDLIEST CUSTOMER SERVICE I'VE EVER EXPERIENCED!!! Little to no waiting. Definitely, worth going if you haven't been!
- Shannon B.
They are professional, accurate with your order, and so easy to deal with!
- Matt
Love the people. The pharmacist and his staff will help you with everything.
- Camillia S.
I love this pharmacy honestly the best staff they make sure to meet your needs, and I like how they delivered my meds when i couldn't make it out. Great and friendly love this pharmacy. Highly recommended from me.
- Will and Kelsie C.
Excellent staff and services. Thanks so much.
- Kennith V.
Great folks always friendly and nice.
- David F.
Super group of people to work with for my prescriptions.
- Jr R.

PROVIDER PORTAL

The FountainRx Provider Portal offers seamless access to patient updates, prescription management, and prior authorization status.

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Independently founded in Tennessee, but serving patients across the U.S.

Founded in Tennessee, FountainRx remains proudly independent while delivering specialty pharmacy care nationwide. We bring personalized service and expertise to patients across the U.S., ensuring high-quality care no matter where they are located.

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