PROVIDER PORTAL

Welcome to the FountainRx Provider Portal!

We’re excited to share that our new provider portal, FRxConnect, is now LIVE! As a biologics coordinator, we built this portal with your workflow in mind—making it easier to stay connected, access information, and streamline communication with our team.

Getting Started:

  • Click “Access FRxConnect HERE” below
  • Click “Request Account”
  • Enter all required information, with YOU as the user and you may add as many prescriber NPIs as you like for the prescribers in which you will have visibility.
  • Once your account is approved, you will receive a separate email with your temporary password (if you don’t see it, please check your junk/spam folder)
  • Click “Access FRxConnect HERE” and “Sign In” with your new credentials.
  • Username: Your email address
  • Password: Temporary (sent via email) until you are asked to set your new password.

All providers that you support will be visible within your user account, so you can easily manage and track activity in one place. Your feedback is incredibly important to us as we launch this new portal. We’d love to hear what’s working well and where we can improve so we can continue to refine the experience for you and your team.

If you have any questions or need assistance getting logged in, don’t hesitate to reach out. You may reach out directly to your dedicated Provider Enagement Specialist or local Provider Relations Manager – or you may email [email protected]. Thank you for your continued partnership – we’re excited to have you as part of FRxConnect.

Warmly,
Your FountainRx Specialty Pharmacy Team

I don't do a lot of reviews, but when people are this nice, I just have to. Everyone I've spoken to has been super nice, always in a great mood, and just a real pleasure to deal with - smiling with their voices.
- Gina C.
Very friendly and helpful staff on the phone. Got my prescription when I expected and the detailed instructions were very easy to understand.
- Cindy S.
FRIENDLIEST CUSTOMER SERVICE I'VE EVER EXPERIENCED!!! Little to no waiting. Definitely, worth going if you haven't been!
- Shannon B.
They are professional, accurate with your order, and so easy to deal with!
- Matt
Love the people. The pharmacist and his staff will help you with everything.
- Camillia S.
I love this pharmacy honestly the best staff they make sure to meet your needs, and I like how they delivered my meds when i couldn't make it out. Great and friendly love this pharmacy. Highly recommended from me.
- Will and Kelsie C.
Excellent staff and services. Thanks so much.
- Kennith V.
Great folks always friendly and nice.
- David F.
Super group of people to work with for my prescriptions.
- Jr R.

Independently founded in Tennessee, but serving patients across the U.S.

Founded in Tennessee, FountainRx remains proudly independent while delivering specialty pharmacy care nationwide. We bring personalized service and expertise to patients across the U.S., ensuring high-quality care no matter where they are located.